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Terms of Service

Effective date: 31 May 2026

1. About RightsReady

RightsReady (“we”, “us”, “our”) provides an AI-assisted document generation tool for private landlords in England. By accessing or using the RightsReady service you agree to these Terms of Service (“Terms”).

If you do not agree to these Terms you must not use the service.

2. Nature of the Service — Not Legal Advice

Important: RightsReady is a document drafting tool, not a law firm. Documents are generated using statutory templates updated against current English landlord law, or AI assistance, depending on document type. The Compliance Checklist uses AI assistance; all other document types use statutory templates. They are provided for informational and administrative convenience only. They do not constitute legal advice, and no solicitor-client relationship is created by your use of the service.

You should always have documents reviewed by a qualified solicitor before serving them, particularly for notices with legal time limits (Section 8, Section 13). Legislation changes frequently; it is your responsibility to verify that any document complies with current law before use.

3. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding contract to use RightsReady. By registering an account you warrant that this is the case.

4. Your Account

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately at info@rightsready.co.uk if you suspect any unauthorised access.

We reserve the right to suspend or terminate accounts that violate these Terms or are used for fraudulent, abusive, or illegal purposes.

5. Subscriptions & Payment

RightsReady offers the following tiers:

  • Free — 1 document, lifetime limit, no payment required
  • Pay As You Go — £3 per document, or £15 for a bundle of 5 credits, purchased via Stripe Checkout
  • Annual — £30 per year, unlimited documents
  • Agent — custom pricing; contact us for details

Payments are processed by Stripe. By purchasing an annual subscription you authorise us to charge your payment method annually until you cancel. Pay As You Go credits are a one-off purchase and do not auto-renew.

Annual subscriptions renew at the end of each 12-month billing period. You may cancel at any time via the Billing portal in your dashboard. Cancellation takes effect at the next renewal date — the service remains active until then and no partial refunds are issued. We reserve the right to change pricing with 30 days’ notice.

6. Acceptable Use

You must not use RightsReady to:

  • Generate documents for properties or tenancies you do not own or manage
  • Harass, intimidate, or unlawfully evict tenants
  • Circumvent or manipulate legal processes
  • Attempt to reverse-engineer, scrape, or overload the service
  • Resell or redistribute documents generated by the service as a competing product

7. Intellectual Property

RightsReady and its underlying technology, branding, and interface are our intellectual property. Documents you generate are yours to use for your own landlord/letting purposes. You may not use documents generated by the service to train AI models or to build competing products.

8. Limitation of Liability

To the maximum extent permitted by applicable law, RightsReady and its officers, employees, and contractors shall not be liable for:

  • Any loss or damage arising from your reliance on a generated document
  • Failed eviction proceedings, court costs, or legal fees of any kind
  • Any indirect, incidental, special, or consequential loss
  • Loss of profit, revenue, data, or goodwill

Our total aggregate liability to you in respect of any claims arising under or in connection with these Terms shall not exceed the total fees paid by you to us in the 12 months preceding the claim, or £100, whichever is greater.

Nothing in these Terms excludes liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded under English law.

9. Disclaimers

The service is provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to fitness for a particular purpose, accuracy, or uninterrupted availability. AI-generated content may contain errors or omissions. We maintain documents against current English landlord law and update them when legislation changes. However, legislation can change between review cycles. You must verify that any document reflects current law before serving it, and we recommend consulting a qualified solicitor for any non-routine situation.

10. Data Protection

We process your personal data in accordance with our Privacy Policy. By using the service you consent to that processing.

11. Changes to These Terms

We may update these Terms from time to time. Material changes will be notified by email or by a banner in the dashboard at least 14 days before they take effect. Continued use of the service after that date constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by the laws of England and Wales. Any dispute shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact

Questions about these Terms: info@rightsready.co.uk

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